Privacy Policy

At PolarShop, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. We are committed to handling your information responsibly and securely.

1. Information We Collect
We may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order or contact us.

  • Non-Personal Information: IP address, browser type, pages visited, and browsing behavior to help improve our website and services.

  • Cookies and Tracking: We may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic.

2. How We Use Your Information
The information collected may be used to:

  • Process and fulfill your orders

  • Communicate order updates, promotions, or special offers

  • Improve website functionality, products, and services

  • Personalize your shopping experience and product recommendations

  • Prevent fraudulent activities and ensure website security

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist with website operations, payment processing, or delivery. These providers are bound by confidentiality agreements and may only use your information as necessary.

4. Cookies and Tracking
Cookies help us improve your browsing experience and collect analytics data. You can disable cookies in your browser settings, but some features of the website may not function properly without them.

5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. While we make every effort to ensure security, no system is 100% secure.

6. Your Rights
You have the right to:

  • Access your personal information

  • Correct or update inaccurate data

  • Request deletion of your personal information

  • Opt-out of marketing communications

7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect information from children.

10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the date of revision.

11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
📍 140 Fullarton Street, Suite 1800, London, ON N6A 5P2
📞 +1 825-798-5261
✉️ hello@polarshop.top

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